Returns

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and labels attached (not removed).

We are afraid we cannot offer refunds on swimwear or hair accessories for health and hygiene reasons

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and are processing your refund, this may take up to a week. 

A credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges

If you need to exchange it for the same item, send us an email at vemsworth@aol.com and we will check we have another size in stock.

Shipping

To return your product, you should mail your product to: 

Petits Cherubs
22 Crown St
Brentwood
Essex CM14 4BA

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

When returning an item please use a trackable shipping service or purchase shipping insurance.